Privacy Policy

At North American Car Service, discretion is as much a part of our business as getting our clients from point A to point B on time, safely, and comfortably. We value our client's privacy and recognize the trust our clients place with us. North American Car Service is committed to protecting your personal data and adheres to the highest ethical standards in processing that data.

This policy is intended to inform you of what information North American Car Service collects from its clients, what it does with that data, and what North American Car Service does to ensure that your personal data is kept confidential and safe. North Amrican Car Service may change this policy from time to time without prior notice. Any changes will appear on this page. Please check the policy periodically for any updates.

What personal data does North American Car Service collect about me and why? North American Car Service collects only the personal data it needs to ensure that we can accurately provide the rides our clients ask for. North American Car Service also collects personal data that will make the reservation process more efficient.

North American Car Service saves personal data, such as your name, addresses, phone numbers, email address, and credit card information in your personal profile. This data is used to make your use of our Online Services more efficient.

Credit card information is also used to provide you with Online and Email Receipts. As your credit card number is unique to you or your company, it is a way for us to ensure that nobody but you sees your personal information.

How does North American Car Service use my personal data?
North American Car Service uses the personal data in our client profiles, including histories of past rides, to make the reservation request process as efficient as possible. Rather than ask our clients to repeat this information every time they use our reservation system or call, we have it at our fingertips ready for use.

The most important, and sometimes most sensitive, personal data that is stored in our systems are your addresses, ride dates and times, and credit card information. This data is required by North American Car Service to perform the rides and charge our clients.

North American Car Service will occasionally use past ride information (in aggregate with other clients) to analyze average trip lengths and other information to help us optimize our business methods. North American Car Service never uses a specific client's information for such purposes.

Does North American Car Service share my personal data with anyone?
North American Car Service shares our client's personal information with our North American Car Service Connection Affiliates and other vendors or service providers. However, in such cases, only the information required to complete the ride is shared. Credit card information is not shared.

Is my personal data safe in the North American Car Service Online Services? North American Car Service uses the industry standard encryption technology, SSL, to ensure that the data passed between our clients' browsers and our web site is safe and secure. All data is stored in databases that can only be accessed by authorized personnel.

How do I change my personal data?
Our clients may change their profile information at any time via our Online Reservation System. Our Central Reservation system profiles can also be changed by calling a Customer Service Representative at:
800 905-9101.